Please read these terms and conditions of use ("Terms") carefully before using our website and related services offered by RechargeNumber.Com ("We", "Our", or "Website"). By accessing or using our website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our website or services.
You agree to use our website and services solely for legal purposes and in accordance with these Terms and applicable laws and regulations.
Our website allows the purchase of mobile top-ups with a 2% commission on the top-up amount. You agree to pay all applicable fees and charges for using our services.
To use certain services on our website, you may be required to register and create an account. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
You agree to provide accurate and up-to-date information during the registration process and keep your contact information updated.
By using our services, you agree to pay a commission on the top-up amount, which may vary depending on the country and product, and which will be clearly visible before confirming the purchase. Fees and charges are subject to change, and you will be notified in advance. If the top-up you purchase is to be received in a currency different from the one you selected when making the payment, the amount charged will be subject to exchange rate variations at the time of payment, and a conversion rate will be applied. You may also be charged a secure online processing fee for any product purchased through the applications. If you choose to send an optional SMS to the top-up recipient, an additional fee may apply for the message.
For top-ups or prepaid cards, you acknowledge and agree that RechargeNumber.Com only acts with your authorization to send the Top-Up or Prepaid Card, and that the relevant third party will be solely responsible to you and the recipient regarding the provision of services related to the Top-Up or Prepaid Card. As soon as the Top-Up or Prepaid Card is purchased, it can be used immediately and, therefore, cannot be refunded or withdrawn. To prevent the products from being used on an incorrect phone or incorrect electronic address, RechargeNumber.Com asks you to confirm that the recipient details you have provided are correct.
You acknowledge that you will lose the right to cancel services once RechargeNumber.Com has fully carried them out. Therefore, you will not have the right to request any refund under the European Union 2013 regulation on consumer rights, including information, cancellation, and other rights. Please note that the applications limit the number and value of products that can be purchased or received within a specific period (e.g., per day, week, or month). Other limitations and exclusions related to the use of the applications or the purchase of products may also apply.
From time to time, RechargeNumber.Com or certain associated mobile operators may run promotions within the applications. These promotions will be subject to additional terms and conditions that will be clearly displayed (including the promotion's end date) in the applications. RechargeNumber.Com is not responsible for promotions conducted by associated mobile operators, and you should check directly with the relevant operator before taking advantage of any promotion or relying on its terms and conditions.
By using our services, users agree to follow these instructions and guidelines:
Failure to comply with these instructions may result in the suspension or cancellation of the user account and other relevant legal actions. You must ensure that all instructions you provide to RechargeNumber.Com through the applications are accurate, complete, and truthful. Specifically, you must correctly identify the phone number or email account associated with the account to which the top-up should be sent. You must ensure that any instructions displayed again for your confirmation are correct, accurate, and truthful. All confirmed instructions are final and binding for you. RechargeNumber.Com and/or its service providers will not be responsible for any consequences related to incorrect, inaccurate, or false information that you provide. You are solely responsible for any consequences arising from failing to provide correct, accurate, and truthful information or failing to correct inaccurate information before final confirmation.
The provision and maintenance of the equipment and devices necessary to access the applications will be entirely at your expense. If you access the applications from a mobile device, your mobile service provider may charge you for Internet access from the device.
RechargeNumber.Com reserves the right to modify hardware and software requirements if necessary to continue or improve the provision of services through mobile applications.
We implement sufficient technical and security measures to prevent unauthorized or illegal access to your personal information or the accidental loss, destruction, or damage of such information. During the data collection process through the website, we obtain your personal data from a secure server.
Our users' personal data is stored in a database owned by RechargeNumber.Com, which ensures appropriate technical and structural measures to guarantee the integrity and security of the provided personal information in accordance with current technology. RechargeNumber.Com has implemented all available technical means to prevent the loss, misuse, alteration, unauthorized access, and theft of the data provided by users. However, we inform you that security measures on the Internet are not infallible.
1.1. We accept claims related to any errors in the recharge process that may have occurred due to technical failures or issues on our platform.
1.2. Users must submit claims for recharge errors within 7 days of the recharge being completed. Claims submitted after this period will not be considered.
1.3. To file a claim, users must provide a detailed description of the error and any supporting documentation.
2.1. It is important to note that once the balance recharge has been successfully delivered to the phone number specified by the user, no refunds will be issued.
2.2. Users are responsible for accurately verifying the phone number and recharge amount before confirming the transaction. Any errors in data entry will be the responsibility of the user.
2.3. Refunds or reimbursements will not be accepted for successfully completed recharges sent to the phone number provided.
2.4. In cases where the recharge is not delivered correctly or encounters an error, a refund will be processed automatically and will be issued through the same payment method used for the original transaction. The corresponding amount will be credited to the customer within up to 10 business days, depending on the policies and processing times of the involved banking institutions. RechargeNumber.Com is committed to processing the refund as quickly as possible but is not responsible for any delays that may arise due to the conditions of each bank or payment system used by the customer.
3.1. To file a claim related to recharge errors, users must contact our customer service within the specified timeframe.
3.2. Our company will make every effort to investigate and resolve claims within a reasonable timeframe and provide a response to users.
4.1. All claims submitted by users will be handled with the utmost confidentiality and used solely for the purpose of investigating and resolving the claim.
This policy clearly states that once the balance recharge has been delivered to the specified phone number, no refunds or returns will be accepted. It is essential that users are aware of this policy before using the phone recharge platform to avoid misunderstandings and incorrect expectations.
All intellectual property rights related to our website and services are owned by RechargeNumber.Com or licensed third parties. You agree not to copy, modify, distribute, transmit, display, sell, license, or create derivative works based on our website or services without our written consent.
To the maximum extent permitted by law, RechargeNumber.Com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services.
We reserve the right to modify these Terms at any time. Any changes will become effective immediately after their publication on our website. It is your responsibility to periodically review these Terms to stay informed about updates.
We reserve the right to suspend or terminate your account and access to our services at any time and for any reason, at our sole discretion.
1.1. These Terms of Use and all matters related to the use of our phone recharge platform are governed by the laws of Spain, without regard to its conflict of law principles.
1.2. Any dispute, controversy, or claim arising from or related to these Terms of Use shall be resolved exclusively through the competent courts of Spain, and users consent to the exclusive jurisdiction of such courts.
2.1. Users of our phone recharge platform are subject to the applicable laws and regulations of their place of residence or use of our services.
2.2. It is the responsibility of users to ensure that the use of our platform complies with all relevant local laws and regulations.
This "Applicable Law" section establishes the jurisdiction and legislation governing the terms of use of the recharge platform and highlights the importance of users complying with local laws. Additionally, it informs users about the jurisdiction they should turn to in case of legal disputes related to the use of the platform.
Gift cards purchased on our platform are exclusively for purchasing the products and services specified at the time of acquisition. They cannot be exchanged for cash or refunded, either in whole or in part. The user is responsible for safeguarding the card code, as we are not responsible for loss, theft, or unauthorized use. The validity and terms of use may vary depending on the card provider and will be indicated at the time of purchase. We reserve the right to cancel any card if fraud or violation of these terms is detected.
18.1 Service Definition
The automatic recharge service allows users to top up their mobile balance periodically and automatically, without the need to manually recharge each time they run out of balance. Users can choose the amount, frequency, and payment method for the recharge.
18.2 Service Activation
The automatic recharge service is activated once the user registers on the website, selects the phone number to be recharged, activates the automatic recharge option, and specifies the amount and frequency of the recharge. The user must provide valid payment information to complete the activation process.
18.3 Frequency and Amount of Recharges
The user can customize the recharge frequency (between 7 and 60 days) and the amount to be recharged to their mobile account. These parameters can be modified at any time through the user panel, without additional charges, provided that proper notice is given.
18.4 Payment Methods
Automatic recharges can be paid for using a credit card, debit card, PayPal, or other payment methods available on our platform. The payment must be successfully processed at the time of the recharge. The user authorizes automatic charges at the selected frequency using the registered payment method.
18.5 Recharge Notifications
The user will receive notifications for each automatic recharge performed. Notifications can be sent via email or text message (SMS), according to the user's preferences. Notifications will include details about the recharged amount, date, and phone number.
18.6 Cancellation or Modification of Automatic Recharge
The user can cancel or modify the settings of their automatic recharge at any time from their user account. Cancellation or modification will have no cost, and the service will continue to operate until it is deactivated or modified.
18.7 User Responsibility
The user is responsible for ensuring that their account information and payment method are always up to date. If the payment for the recharge cannot be processed, the user will be notified, and the automatic recharge service will be temporarily suspended until the issue is resolved.
18.8 Errors and Failures in Recharges
If an error occurs in the processing of an automatic recharge for any reason (e.g., insufficient account balance or payment processing failure), we commit to investigating the incident and making corrections if necessary. However, we are not responsible for errors beyond our control, such as issues with payment service providers.
18.9 Warranty and Refunds
Automatic recharges are non-refundable once the payment process has been completed and the recharge has been successfully made. Users should verify the recharge details before authorizing the transaction.
18.10 Service Suspension
We reserve the right to suspend the automatic recharge service if we detect suspicious or fraudulent activities, or a violation of these terms by the user. The service suspension will be carried out without prior notice in such cases.
18.11 Service Duration
The automatic recharge service will be available to the user until it is canceled by the user or suspended by us due to a violation of these terms or for operational reasons.
